1. SHIPPING TIMES:
Packages are generally dispatched within 24 hours after validation of the order and receipt of payment. (the same day if the order is confirmed before 9:00 a.m.)
They are shipped via Colissimo with a tracking number and delivered against signature at home or at a Colissimo relay point within 48 hours, excluding public holidays and weekends for mainland France. For other destinations, contact us for estimated times. The deadlines can be extended by the carrier.
2. B to C SHIPPING COSTS:
- The participation in transport costs is calculated automatically before the validation of the basket.
- a) METROPOLITAN FRANCE
- € 11.00 incl. Tax for a product, then declining unit participation (the price is given before validation of the basket)
b) FRANCE DROM / COM:
ZONE OM1: Guadeloupe, Martinique, Guyane, Réunion, Saint-Martin, Saint-Barthélemy: € 41.00 incl. Tax per product - other taxes and import costs payable by the recipient
ZONE OM2: New Caledonia, French Polynesia, Wallis and Futuna, Southern Territories, Mayotte, Saint-Pierre and Miquelon and French Antarctica (TAAF): € 87.00 incl. Tax per product - other taxes and import fees charged to the recipient
c) EUROPEAN COUNTRIES:
ZONE 1: Germany, Belgium, Netherlands, Luxembourg: € 11.00 incl. Tax per product (then declining participation)
ZONE 2: United Kingdom, Ireland, Italy, Spain (excluding specific territories), Portugal (excluding specific territories), Austria: € 14.00 including tax per product (then declining participation)
ZONE 3: Switzerland, Denmark, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Sweden: € 23.00 incl. Tax per product (then declining participation)
ZONE 4: Malta, Croatia, Turkey, Norway, Finland, Iceland, Greece, Portugal and Spain specific territories: € 25.00 incl. Tax per product (then declining participation)
d) OTHER COUNTRY: contact us
The dimensions of the boxes are appropriate and your items are properly protected.
e) CUSTOMS AND IMPORT TAXES
They are entirely the responsibility of the customer. Shipments will be made with all the documents necessary for administration (invoices, forms and customs codes, EROI)